Waterlogging at the underpass every single rain
Mohakhali underpass, southern rampWard 17, Mohakhali
DHK-2026-0401Acknowledged19 days 6h waitingOver a week
For officials
The desk, measured
Every number here is derived from the public record. Nothing is private, and nothing is averaged in a way that hides a slow report.
Open now
22
of 57 filed
Median fix time
6 days 4h
mean 6 days 9h
Over 72h and open
16
9 over a week
Longest open
19 days 6h
still waiting
Priority queue
Open longer than 72 hours
Reports waiting three days or more, oldest first — the top of the list is what the public has been waiting on the longest.
Water logging in the underpass at every shower
Mohakhali underpass, southern rampWard 17, Mohakhali
DHK-2026-0019Work in Progress14 days 6h waitingOver a week
Garbage dumped on empty plot attracting dogs
Turag riverside, plot 14Ward 47, Turag
DHK-2026-0365Work in Progress13 days 6h waitingOver a week
Drainage outfall dumped straight into the canal
Demra canal bank, beside the sluiceWard 11, Demra
DHK-2026-0259Acknowledged11 days 24h waitingOver a week
Cracked wall leaning into the lane
Lalbagh old quarter, lane 4Ward 4, Lalbagh
DHK-2026-0379Acknowledged11 days 2h waitingOver a week
Drainage channel filled with construction waste
Uttara Sector 7, channel beside the schoolWard 1, Uttara Sector 7
DHK-2026-0143Work in Progress10 days 3h waitingOver a week
Illegal construction on the setback
Road 17, residential plotWard 24, Banani
DHK-2026-0112Acknowledged8 days 6h waitingOver a week
Garbage accumulation behind the market
Sabujbagh market rearWard 26, Sabujbagh
DHK-2026-0030Work in Progress7 days 7h waitingOver a week
Mosquitoes from the construction site
Bhatara, site behind the marketWard 34, Bhatara
DHK-2026-0387Work in Progress7 days 5h waitingOver a week
Stray dogs in the cemetery grounds
Chawkbazar cemetery approachWard 2, Chawkbazar
DHK-2026-0192Acknowledged6 days 5h waitingOver 72 hours
Building under construction with no safety netting
Road 11, between 100 feet and the lakeWard 21, Gulshan
DHK-2026-0411Acknowledged6 days 2h waitingOver 72 hours
Signal pole obstructing the footpath
Motijheel crossing, eastern sideWard 17, Motijheel
DHK-2026-0055Reported5 days 5h waitingOver 72 hours
Broken footpath tiles, hazard for the elderly
Mirpur 10 Circle, western pavementWard 3, Mirpur 10
DHK-2026-0406Acknowledged5 days 4h waitingOver 72 hours
Overflowing public toilet block
Shyampur bus stand, public convenienceWard 6, Shyampur
DHK-2026-0290Acknowledged5 days 2h waitingOver 72 hours
Public toilet locked for six months
Wari public groundWard 23, Wari
DHK-2026-0096Reported4 days 3h waitingOver 72 hours
Streetlight out across the whole market stretch
Jatrabari market approach, 300m stretchWard 9, Jatrabari
DHK-2026-0402Work in Progress3 days 18h waitingOver 72 hours
Showing 16 of 22 open reports
Breakdown
Average fix time by category
Categories with no resolved reports show “none yet” rather than zero — an unfinished job has no duration.
Breakdown
Open reports by status
Ten wards with the slowest average
By department
Who is holding the queue
Average resolution time across everything a department has been assigned, with the fastest and slowest single job shown so an average cannot hide an outlier.
| Department | Assigned | Resolved | Open | Average | Fastest | Slowest |
|---|---|---|---|---|---|---|
| Dhaka WASA | 13 | 9 | 4 | 5 days 15h | 7h 24m | 13 days 7h |
| City Corporation — Waste Management | 9 | 3 | 6 | 6 days 4h | 2 days 9h | 8 days 23h |
| City Corporation — Health & Vector | 8 | 5 | 3 | 5 days 13h | 4 days 3h | 8 days 6h |
| City Corporation — Parks & Trees | 7 | 5 | 2 | 2 days 21h | 1h 24m | 12 days 23h |
| T&T / City Corporation — Roads | 6 | 4 | 2 | 10 days 1h | 7 days 2h | 13 days 23h |
| Roads & Highways Division | 5 | 4 | 1 | 8 days 24h | 4 days 17h | 12 days 17h |
| City Corporation — Street Lighting | 5 | 4 | 1 | 6 days 6h | 12h 24m | 12 days 24h |
| City Corporation — Building & Planning | 4 | 1 | 3 | 11 days 8h | 11 days 8h | 11 days 8h |
Closed recently
What was just finished
Streetlight pole leaning at 45 degrees after storm
Badda Link Road, in front of the post officeWard 11, Badda
DHK-2026-0415Resolved12h 26m
Fallen tree across the footbridge
Farmgate footbridge, northern endWard 31, Farmgate
DHK-2026-0041Resolved7h 30m
Fallen branch blocking the alley
Wari, lane behind the old post officeWard 23, Wari
DHK-2026-0403Resolved16h 15m
Open manhole on a school route
Khilgaon Railway Crossing RoadWard 35, Khilgaon
DHK-2026-0404Resolved7h 25m
Drain blocked, every shower floods the ground floor
Mirpur 14 Circle, eastern sideWard 5, Mirpur 14
DHK-2026-0413Resolved4 days 21h
How these numbers are produced
Method, stated plainly
The clock
Starts the moment a report is filed and stops when a department marks it resolved. Nothing else stops the clock — not weekends, not a department being busy.
Open reports
An open report has no duration. It is counted in the queue and in the aging list, but never averaged as if it had taken zero time.
Mean and median
The median is the honest headline — one job that took a month does not drag it up. The mean is shown beside it so the difference is visible.