Dhaka · civic report desk

Report a problem. Watch the city fix it.

Shahor is where Dhaka files its city problems — a pothole, a fallen tree, a drain that floods every rain. Every report is public, every department is named, and the clock runs from the moment you file.

Reports filed

57

since tracking began

Still open

22

waiting on a department

Median fix time

6 days 4h

report → resolved

Fixed within 72h

26%

9 of 35 resolved · 35 of 57 filed

Right now

Where the city stands today

Four stages, from the moment a resident files to the moment the work is done.

Reported

4

Awaiting a department

Acknowledged

10

Assigned, not yet started

Work in progress

8

A crew is on it

Resolved

35

Work complete

Average fix time by category
Roads & Potholes8 days 1h
Garbage & Waste6 days 4h
Drainage & Waterlogging10 days 10h
Fallen Trees2 days 21h
Signage & Road Safety9 days 19h
Stray Animals6 days 4h

Averages across 35 resolved reports. Open reports are excluded — a job not finished has no duration yet.

Waiting on a department

The open queue

All open reports

Cracked wall leaning into the lane

Lalbagh old quarter, lane 4Ward 4, Lalbagh

Illegal ConstructionHigh priority118 people have flagged this
DHK-2026-0379Acknowledged11 days 2h waitingOver a week

22 reports currently open · oldest first

Latest filings

Newest reports

Browse the full catalogue

Fallen tree blocking Mirpur Road entirely

Mirpur Road, near Chankharpul crossingWard 2, Chawkbazar

Fallen TreesHigh priority84 people have flagged this
DHK-2026-0417Work in Progress1 day 7h waitingWithin 72 hours

Broken swing and rusted frame in the park

Uttara Sector 7 park, children’s cornerWard 1, Uttara Sector 7

OtherMedium priority23 people have flagged this
DHK-2026-0297Reported1 day 20h waitingWithin 72 hours

Stray cattle on the highway approach

Bashundhara approach roadWard 43, Bashundhara

Stray AnimalsHigh priority143 people have flagged this
DHK-2026-0341Acknowledged2 days 20h waitingWithin 72 hours

For departments

Work the queue, not the phone

Every report lands with a named department and a timestamp. The dashboard shows what is aging, which ward is worst served, and how your average compares. No spreadsheets, no missed phone calls.