DHK-2026-0412ResolvedHigh priority

Water supply cut for three days with no notice

Green Road, between Farmgate and Tejgaon College

No water since Tuesday morning. The whole block is dry and WASA’s line is not answering. Tanker bookings are not turning up either.

Time from report to resolution

2 days 9hfiled 7 Oct 2026 · resolved 9 Oct 2026

The clock ran from the moment a resident filed this to the moment the department marked it resolved.

Progress

  1. Reported7 Oct 2026 · 08:15
  2. Acknowledged7 Oct 2026 · 10:30

    WASA control room

    Traced to a burst on the 450mm line at the Farmgate crossing.

  3. Work in Progress7 Oct 2026 · 13:00

    WASA control room

    Repair crew on site; supply isolated in two sectors.

  4. Resolved9 Oct 2026 · 16:45

    WASA control room

    Line rejoined and pressure restored.

Department’s statement

Response from Dhaka WASA

Repaired the burst main and restored pressure. Two tanker loads were supplied to the block in the meantime.

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