DHK-2026-0358ResolvedHigh priority

No water for five days in the whole lane

Bashundhara block C, lanes 1–6

The lane has had no supply at all for five days. Residents are buying tanker water at three times the normal price. WASA’s local office says a valve was closed for a repair that has not been finished.

Time from report to resolution

3 days 9hfiled 1 Oct 2026 · resolved 4 Oct 2026

The clock ran from the moment a resident filed this to the moment the department marked it resolved.

Progress

  1. Reported1 Oct 2026 · 06:10
  2. Acknowledged1 Oct 2026 · 07:00

    WASA control room

    Valve closed for a repair that overran its window.

  3. Work in Progress2 Oct 2026 · 08:00

    WASA control room

    Two tanker trips arranged for the lane.

  4. Resolved4 Oct 2026 · 15:30

    WASA control room

    Valve reopened, pressure restored.

Department’s statement

Response from Dhaka WASA

Reopened the valve and supplied tanker water while the repair ran over. Repair window now communicated in advance.

Same category

Also on this desk