Shahor শহর
DHK-2026-0231ResolvedHigh priority

Burnt-out transformer humming loudly

Mirpur 10, pole 44

The transformer has been humming loudly and intermittently sparking since Tuesday night. It is above a shop and residents are worried about fire.

Time from report to resolution

21h 25mfiled 21 Sept 2026 · resolved 22 Sept 2026

The clock ran from the moment a resident filed this to the moment the department marked it resolved.

Progress

  1. Reported21 Sept 2026 · 22:15
  2. Acknowledged21 Sept 2026 · 22:30

    DPDC emergency line

    Load isolated and area made safe.

  3. Resolved22 Sept 2026 · 19:40

    DPDC emergency line

    Transformer replaced and supply restored.

Department’s statement

Response from Dhaka WASA

Replaced the transformer overnight once the load was transferred to a spare.

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