DHK-2026-0350ResolvedHigh priority

Drain cover displaced by construction

Badda Progoti Sarani

A contractor lifted a drain cover and never replaced it, leaving a 30cm gap at the kerb. It is hidden by standing water and has caught two cyclists.

Time from report to resolution

6 days 1hfiled 3 Oct 2026 · resolved 9 Oct 2026

The clock ran from the moment a resident filed this to the moment the department marked it resolved.

Progress

  1. Reported3 Oct 2026 · 09:15
  2. Acknowledged3 Oct 2026 · 10:00

    WASA drainage zone

    Contractor identified from site records.

  3. Work in Progress5 Oct 2026 · 08:30

    WASA drainage zone

    Temporary barrier placed pending cover.

  4. Resolved9 Oct 2026 · 10:00

    WASA drainage zone

    New cover installed by the contractor. Barrier removed.

Department’s statement

Response from Dhaka WASA

Made the contractor replace the cover and held them to the same standard across their remaining sites.

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